Privacy Policy for Digital Property Agent

Last updated: 2026-05-15

Privacy Policy

Last Updated: May 15, 2026

Welcome to Digital Property Agent (“App”, “Service”, “We”, “Us”, or “Our”), operated by NG Studios.

This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use our mobile application and related services. By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy.

1. Introduction

Digital Property Agent is a real estate listing and property advertisement platform specifically designed for users in Lahore, Pakistan. Users can create accounts, post property advertisements, buy or sell properties, and communicate with potential buyers or sellers.

We respect your privacy and are committed to protecting your personal information in accordance with applicable laws and Google Play Store policies.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect the following information:

  • Full Name
  • Phone Number
  • Email Address
  • Profile Information
  • City and Area Details
  • Property Images and Uploaded Media

2.2 Property Listing Information

When posting property advertisements, users may provide:

  • Property Title
  • Property Description
  • Property Price
  • Property Location
  • Property Type and Category
  • Contact Information
  • Photos and Images

2.3 Automatically Collected Information

We may automatically collect certain technical information, including:

  • Device Model
  • Operating System Version
  • IP Address
  • Mobile Device Identifiers
  • App Version
  • Firebase Analytics Data
  • Crash Logs and Diagnostics
  • Usage Activity within the App

3. How We Use Your Information

We use the collected information for purposes including:

  • Creating and managing user accounts
  • Allowing users to post and manage property listings
  • Enabling communication between buyers and sellers
  • Improving app functionality and user experience
  • Providing customer support
  • Detecting fraud, spam, abuse, or unauthorized activity
  • Maintaining platform security
  • Sending important notifications and updates
  • Monitoring app performance and fixing technical issues

4. Firebase and Third-Party Services

Our App uses Firebase by Google for backend infrastructure and related services, including but not limited to:

  • Firebase Authentication
  • Firebase Firestore Database
  • Firebase Analytics
  • Firebase Crashlytics
  • Firebase Cloud Messaging (Push Notifications)

These third-party services may collect, process, and store information according to their own privacy policies.

Google Privacy Policy:
https://policies.google.com/privacy

Firebase Information:
https://firebase.google.com/

5. User-Generated Content

Users may upload property listings, images, descriptions, contact details, and other content within the App.

Please note:

  • Information shared publicly in listings may be visible to other users.
  • We are not responsible for how other users may use publicly available information.
  • Users should avoid posting unnecessary sensitive personal information.

6. Data Sharing and Disclosure

We do not sell your personal information to third parties.

However, we may share limited information in the following situations:

  • With service providers required for app functionality
  • To comply with legal obligations or law enforcement requests
  • To protect our rights, users, and platform security
  • During mergers, acquisitions, or business transfers

7. Data Security

We implement reasonable technical and administrative security measures to protect user information from:

  • Unauthorized access
  • Data misuse
  • Alteration
  • Disclosure
  • Loss or destruction

However, no internet-based service can guarantee 100% security.

8. Data Retention

We retain user information only for as long as necessary to:

  • Provide our services
  • Maintain legal compliance
  • Resolve disputes
  • Enforce agreements
  • Improve platform performance

Users may request deletion of their account and associated data at any time.

9. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take appropriate steps to remove such data.

10. Your Privacy Rights

Depending on applicable laws, users may have the right to:

  • Access their personal information
  • Correct inaccurate information
  • Request account deletion
  • Request removal of personal data
  • Withdraw consent where applicable

To exercise these rights, users may contact us using the information below.

11. Account Deletion Requests

Users can request deletion of their account and associated data by contacting us through email.

After verification, deletion requests will be processed within a reasonable timeframe unless data retention is required for legal, fraud prevention, or security purposes.

12. External Links

The App may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of external websites. Users are encouraged to review the privacy policies of third-party services they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the App after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us:

Company Information

Company Name: NG Studios
Application Name: Digital Property Agent
Country: Pakistan

Contact Email

Email: zaheerin2024@gmail.com

15. Consent

By using Digital Property Agent, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our data handling practices.